How to Void/Refund a Sale?

  • Step 1. Go to [“History”] to find your [“Closed Orders”]
  • Step 2. Click on [“Actions”]>Select “Reopen Check”

  • Step 3. Click the green [“Process Payment”] button on the top right

  • Step 4. Press the VOID button>Select “VOID ENTIRE ORDER”

  • Step 5. Confirm Void Payment Transactions also if prompted.

 

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