Could an iPad Restaurant Menu be the Answer to Providing Five Star Customer Service?2 min read

If you are seeking to increase your customer service, boost retention, loyalty and awareness, then an iPad restaurant menu may just be what the Food Service Doctor ordered.

Excellence in customer service is something that all restaurants are constantly seeking. Certainly, there are minor exceptions here and there. But it’s safe to say that if you were to ask any restaurant owner if they wanted to provide the best customer service to their loyal patrons that they would all answer with a resounding: YES. Recent technological advancements have procured a means of aiding such establishments in better providing their customers with that five star mantra of service, found in the digitally enhanced gadgets that comprise: iPad restaurant menus.

Customers are Bedazzled by iPad Restaurant Menus

Right off the bat, your customers will be wowed when presented with iPad restaurant menus to place food orders from. Imagine them being able to see high resolution pictures of tasty menu items that spur their appetites. What about fancy descriptions that are not limited by paper? What about up-selling and cross-selling, suggesting wine and beer pairing for meals, and even suggesting deserts and pre-meal appetizers, and allowing them to input custom cooking specifications into your iPad restaurant menus?

Sales Increase with iPad Restaurant Menus – Here’s Why

Here’s why you will see your sales go up with iPad restaurant menus:

1. Pictures of food increase sales of menu items.
2. Wine and beer sales increase because they are suggested as pairs for meals.
3. Specials are more easily advertised.
4. Happy hour and similar specials are more attractive.
5. Technology inspires people; sales.

Levels of Service Are Enhanced with iPad Restaurant Menus

Additionally, your level of customer service will dramatically increase once you add iPad restaurant menus to the mix. Servers don’t have to take and write down orders, and the percentage of order errors is greatly reduced. Fewer plates are returned for being the wrong item, which decreases your monthly losses. Customers’ tables are better attended to, as servers can focus on providing them with more enhanced service, and not taking orders. Customers can pay at the table with an iPad menu POS system; reducing server time spent tendering payment.

As you can see, there are numerous benefits to service that iPad restaurant menus offer, and this is just barely touching upon the topic.