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Top 10 Reasons to LOVE a Digital Menu2 min read

digital-menus-digital-m,enuThe digital menu is the newest fad that is sweeping America’s food service industry. People love them because they are high-tech and represent a new wave in technology. They also are visually and aesthetically appealing, and they offer a more refined means of tantalizing guests by presenting them with high resolution pictures of entrees and other menu items, as well as an easy-to-use touch screen to order food items from. But it’s not just the customers that benefit from digital menus. In fact, everybody wins: the restaurant owner, the management, the staff and the patrons. Let’s explore the top 10 reasons to love a digital menu in this fun blog.

Before we delve in, think about this: what if the next time that you went out to eat you were seated promptly and were handed a digital menu. Imagine sliding your finger on the digital menu display and learning about the finest wines that you could order, their history and vintage, and what meals they were best paired with? What about your main entrees and being able to see fantastic pictures of them before you order?

Once you decide, place your order, and make sure to add a note on how you want your food prepared. Once you order your food and drinks, catch up on the breaking news via streaming feeds on the digital menus. Tweet or update your Facebook status to let your friends know about your experience. Once the time comes to leave, request a check and settle your bill. As you can see, paper is old school, and digital menus are going to be the new standard, and rather quickly at that.

Top 10 Reasons to LOVE a Digital Menu

  1. Receive faster service because the staff has fewer duties and can serve you better as a result.
  2. Know what menu items are out of stock instantly, so you don’t order something only to be told that the kitchen is out of stock currently.
  3. Streaming news feeds, Twitter, Facebook, built in video games for the kids; man these digital menus are sweet!
  4. Customize food orders, add preparation notes and submit them instantly to the kitchen.
  5. Less waiting time to get seated and served.
  6. Request your bill from the digital menu when you are ready; no hollering for the server’s attention.
  7. Call the server to your table by merely touching an onscreen button on the digital menu.
  8. Submit instant feedback about dishes, service and your comments to the management.
  9. From the managerial side: serve more customers each day, vastly increase food sales, improve customer service, reduce food order errors, know what your customers really think, and spur overall food sales.
  10. From all aspects: customers are happier and more intrigued, servers can more focus on providing excellent customer service, food and alcohol sales skyrocket,  reduced menu costs with no more printing and design costs; everybody is happy, and everybody wins with digital menus.

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