How Self-Ordering Can Streamline Operations2 min read
With today’s advancing technology and the systems used to process merchant-consumer transactions, they are becoming a rather familiar presence within every aspect of life – for everyone. This means that an increasing number of people are now willing and able to interact with devices for self-ordering and paying than at any previous time. There has never been a more ideal time for small to mid-sized merchants to easily start providing their customers with this important technology, for all its benefits. There will surely come a time – and it could be sooner than you think – when any purveyors of goods or services not offering this option will be quickly branded as antiquated, sub-par and less attractive by consumers everywhere.
Self-Ordering is All-Gain for Everyone
Among some of the more obvious benefits, providing customers with self-ordering reduces wait times for all components of their experience, while eliminating having to stand in long lines, even during peak hours of operation. Customers order and pay as it is most convenient for them, comfortably and without standing in line. Because of this, your labor costs are diminished, and your staff are given the opportunity to address other important operational needs. The incidence of errors is drastically reduced when customers are in control of their ordering, and especially when they can go by detailed descriptions and photos – accelerating your efficiency quotient. More and more consumers are expecting this level of assistive technology, and by demonstrating your interest in providing the most up to date technology, you improve your company’s image.
Stay Current – Seamlessly
Implementing changes to menus, adding details pertaining to nutrient value, and always-changing promotionals are all immediate and easily produced uniformly, and without potential deviation. Instant ticket printing is another time saving value for superior revenue stability. Additionally, add-ons of proven interest can be provided for your clientele, along with a myriad of entertaining games for all ages.
Increasing Sales Without a Word
Self-ordering devices have a way of adding value to everything your servers provide for each guest, as the entire process is de-stressed, with the server being free to focus more on each customer’s satisfaction. This technology has proven to increase customer spending, especially with menu items thoughtfully presented in mouth watering photos and detailed descriptions. The overall experience is positive, with an optimized start of ordering without a wait, and all the way to handling all payment needs, from special purchases and splitting the bill to tipping. You can make sure that every customer is informed of the current specials, and you can keep ‘em coming back, with personalized rewards to prompt return visits and print out on guest receipts.
